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Docking station, NAS (3)
Customer Service (1)
Rocket 4 Plus G (2)
SB-RKTB-4TB (1)
performance (1)
lockups (1)
freezing (1)
Rocket 4 Plus (1)
UASP (1)
5 Bay Dock (2)
EC-SS31, USB 3.1 Gen.1, Gen.2 (1)
Error (2)
Firmware (8)
True Image (1)
Setup (1)
EC-SSD2 (2)
5 Gbe Adapter (1)
Technical Support (1)
Dual-Sided M.2 SSD (1)
sn530 (1)
western digital (1)
USB-SW30 (1)
SB-RKT4P-4TB (1)
software (1)
firmware update (5)
SSC (1)
Control Panel (2)
SB-RKTQ-500 (1)
EC-WPTF (1)
EC-SSHD (1)
203
Topics
2
Followers
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Firmware
firmware update
EC-KSL3
EC-KSL3-EU stock firmware
10/9/24, 7:15 PM
•
akay
11/17/24, 5:20 PM
7
7
Posts
686
Views
S
Sabrent
11/17/24, 5:20 PM
@fdorin24 There is a massive thread on enclosures on the AnandTech forums. You can choose to spec...
b
DS-5RSS auto start after power loss
11/14/24, 3:50 AM
•
bcw
11/14/24, 2:19 PM
2
2
Posts
280
Views
S
Sabrent
11/14/24, 2:19 PM
@bcw We recommend using an uninterruptible power supply (UPS) to prevent this, if possible. Auto ...
i
USB 2.0 to Serial on MacOS Ventura
11/11/24, 11:01 AM
•
icordoba
11/11/24, 2:45 PM
2
2
Posts
425
Views
S
Sabrent
11/11/24, 2:45 PM
@icordoba If you haven't, try downloading the driver from Prolific's Site or, since Ventura does ...
g
1TB type B cf xtbt 1tb card wont copy files to disc or format.
11/7/24, 7:55 AM
•
gdbravo
11/7/24, 3:29 PM
2
2
Posts
63
Views
S
Sabrent
11/7/24, 3:29 PM
@gdbravo Please contact customer service on our website. The card may require an RMA, depending o...
m
Sabrent Rocket Panel error when updating Firmware
10/20/24, 1:20 PM
•
micheleluponio
10/20/24, 1:20 PM
1
1
Posts
589
Views
m
micheleluponio
10/20/24, 1:20 PM
Hello, when im trying to update the firmware of my Rocket Q 2280 im getting an error, connection...
F
EC-UASP enclosure, disable sleep timer?
10/16/24, 8:50 PM
•
Fabrizio
10/16/24, 8:50 PM
1
1
Posts
428
Views
F
Fabrizio
10/16/24, 8:50 PM
How can I disable the 10 min sleep timer of the enclosure? As I understand my unit uses the ASM10...
s
Linux
rocket 4
Sabrent Rocket 4.0 Slow Read
9/22/24, 9:30 PM
•
s.stefanek
9/25/24, 2:56 PM
4
4
Posts
641
Views
S
Sabrent
9/25/24, 2:56 PM
@s.stefanek It's possible the data is becoming stale from a lack of refreshing which can impact r...
P
EC-DFLT
EC-DFFN
issue with EC-DFFN losing connection with computer? (blinking blue light?)
9/6/24, 4:36 PM
•
PhishDad
9/7/24, 4:46 PM
2
2
Posts
1k
Views
S
Sabrent
9/7/24, 4:46 PM
@PhishDad If possible, try a different USB cable. If that fails, contact customer service and see...
b
Rocket 4 Plus 4T just up and died??!!!
9/4/24, 10:01 PM
•
bill_jangles
9/5/24, 12:53 PM
3
3
Posts
202
Views
b
bill_jangles
9/5/24, 12:53 PM
@Sabrent thank you
EB
DS-5R15 - Virtual Disk Error
DS-5R15 - Unable to create any disk/volume type
8/19/24, 7:42 PM
•
Eric Beauchamp
8/26/24, 9:20 PM
5
5
Posts
200
Views
EB
Eric Beauchamp
8/26/24, 9:20 PM
I was able to add all the disk under the Storage Space. I should used this option at the begining...
j
EC-SSD2 won't clone
8/7/24, 8:55 AM
•
johnwheeler
8/9/24, 3:11 PM
4
4
Posts
1.1k
Views
S
Sabrent
8/9/24, 3:11 PM
@johnwheeler If the drives are identical and known to be working, it should work. If the drives a...
c
DS-UCTB - Offline Cloning ?
7/29/24, 8:48 AM
•
carl.sutton
7/29/24, 11:56 AM
2
2
Posts
195
Views
S
Sabrent
7/29/24, 11:56 AM
@carl.sutton This appears to be an error with the UK listing in the title and features table. It ...
f
Sabrent USB-C 7-Port 48W Powered Hub (HB-3A4C)
Recommended max cable length for powered USB-C port (HB-3A4C, USB-C 7-Port 48W Powered Hub)
7/19/24, 12:43 PM
•
fitzfrobozz
7/22/24, 11:12 AM
4
4
Posts
585
Views
S
Sabrent
7/22/24, 11:12 AM
@fitzfrobozz Hey, we're back from the weekend. Be aware that using adapters can also impact cable...
h
DS-U3B4 does not recognize all drives sometimes, other times none of the drives, etc!!
7/18/24, 6:28 PM
•
hector305+onecountry
7/19/24, 1:18 PM
2
2
Posts
597
Views
S
Sabrent
7/19/24, 1:18 PM
@hector305+onecountry Hello! Please contact customer service/technical support on our website for...
j
4-bay Sabrent (Model DS-SC4B)
Macmini m1
DS-SC4B Keeps Powering Down
7/10/24, 6:47 PM
•
jkovach6
7/11/24, 12:57 PM
2
2
Posts
364
Views
S
Sabrent
7/11/24, 12:57 PM
@jkovach6 Does the drive respond properly in any of the other bay positions?
g
SB-TB4K
SB-TB4 KVM - Apple Studio Display monitor not working
6/29/24, 5:07 PM
•
glenramirez
6/30/24, 4:32 PM
2
2
Posts
858
Views
S
Sabrent
6/30/24, 4:32 PM
@glenramirez You might need a TB4 dock + KVM switch, see the comments here. Some Apple hardware o...
m
USB-C Hub HB-3A4C
6/22/24, 11:45 AM
•
michael.flournoy
6/24/24, 11:50 AM
2
2
Posts
557
Views
S
Sabrent
6/24/24, 11:50 AM
@michael.flournoy You may contact customer service on the main website and request a firmware upd...
t
Sabrent ec-snve + WD SN850x 4Tb not recognized in S22 (android one ui 6.0)
5/18/24, 1:14 AM
•
to.bo
6/15/24, 11:03 PM
3
3
Posts
641
Views
MD
Michael Duer
6/15/24, 11:03 PM
@to.bo Yes, I have the same issue except I am using the plug in docking station. &nbs...
d
(EC-DSK2) how to check status of cloning? safe to abort?
6/13/24, 12:03 AM
•
dcurry789
6/14/24, 12:20 PM
2
2
Posts
1.2k
Views
S
Sabrent
6/14/24, 12:20 PM
@dcurry789 Offline cloning is sector-by-sector which can be very slow. Also, it's important the d...
zz
EC-DFLT
EC-DFLT sudden failure and troubleshooting
5/23/24, 3:58 PM
•
z z
5/23/24, 4:51 PM
2
2
Posts
910
Views
S
Sabrent
5/23/24, 4:51 PM
@z z Please contact technical support on the main website. The HDD is probably fine, it may be a ...
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